Alternative Gift Setup Options

If you purchased a Classic or Modern Aura frame from Amazon or another one of Aura's retailers that doesn't include the "Gift Setup Code" and would like to pre-select photos for the frame before gifting Aura see below:

You (or a contributor) will be present to assist the recipient with the frame set up in their home.

The option allows you to simply set the frame up in your home before changing the frame's WiFi network using the Aura app at a later stage. Please note that you cannot change the frame's WiFi network remotely and it's required that either you or another contributor are present to change the WiFi network for the frame.

For more details about setting up an Aura frame click here.

For more details on changing the WiFi Network for an Aura frame click here.

Need help or have a specific question not answered here? Email or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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