Help Gift Recipient with Frame Set Up

Help Gift Recipient with Frame Set Up 

Aura offers two gift setup options that allow customers to prepare gift frames with a personal note and photos without physically setting up or unpacking the frame.

  1. Email Gift Setup

  2. Gift Code Setup:  

Once the gift recipient receives their gift frame, they need a smart device and the free Aura app to set up the frame on their WiFi network and enjoy the surprise of finding the note (on their app) and photos (on the frame):  

  1. Find the free “Aura Frames” app in the Apple App Store or Google Play 

  2. Install and start the Aura app on the smart device 

  3. Enter the email address and click Sign Up to create a new Aura account 

  4. Activate Bluetooth in the settings menu of the smart device 

  5. Plug the frame into the power socket - it should display a 4-digit code 

  6. Open the Aura app again and log into the new account that was created in step 3 

  7. On the App screen, select “Set up Digital Frame” - do not select “Set up as Gift”

  1. On the next App screen input the 4-digit code that is displayed on the frame

  2. Next, select the WiFi network and input the WiFi password 

The frame will now connect to the recipient’s WiFi network and display the gift message on the app and the photos on the frame!  

If you run into any problems, please consult these helpful FAQs: 

Need help or have a specific question not answered here? Email help@auraframes.com or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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