Aura Analog Service Ending March 1, 2021

It’s with heavy hearts - and after much internal deliberation - that we regret to inform you we will not be moving forward with our Aura Analog print subscription service. All active subscriptions will be honored through their subscription terms. We will not accept any new signups after January 31, 2020. More details can be found below.

 

We want to thank you for your interest in Aura Analog. As we work towards our mission of making it easier to share photos with the people you love, we are grateful for the support of customers like you, who took a chance on something new. We hope to incorporate printing photos into the digital frame experience some day, and will happily keep you posted on any new developments.

 

A message to our current Aura Analog subscribers with active subscriptions:

 

We extend a heartfelt thank you for trying our Aura Analog subscription service, and we are happy to honor and support your subscription until the end of your subscription term. The only change for you is that once your subscription ends, you will not be able to renew for additional months.

 

A message to our current Aura Analog subscribers who have not yet activated their subscriptions:

 

We will reach out to you and encourage you to begin your subscription within the next 30 days.  If you are not able to activate your subscription by March 1, 2020, we will cancel your subscription and provide a full refund of your purchase.

 

A message to special audience members who received Aura Analog subscriptions free of charge and have not yet activated their subscriptions:

 

You may activate your gift subscription at any time before December 31, 2020. However, the subscription service will end on January 31, 2021 and no monetary value will be given in exchange for the service. 

Thank you again for your support. If you have any questions, concerns, or feedback, please don’t hesitate to contact us directly at help@auraframes.com.

With gratitude,

The Aura Team

Need help or have a specific question not answered here? Email help@auraframes.com or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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