Gift Setup

Whether you purchased your frame at a retail store, bought online at auraframes.com, or from another e-commerce site like Amazon, as long as you have the frame you wish to set up as a gift in your possession, you can use Aura Gift Setup. Please note: The Gift Setup QR code is only supported for the Mason and Sawyer collections. If you wish to set up a Classic, Modern, or Wood frame as a gift, follow the instructions for Email Gift Setup or view Alternative Gift Setup Options. If you wish to set up Aura Analog as a gift, follow the instructions for Aura Analog Gift Setup. Follow these steps for Aura's Gift Setup:

  1. Locate the Gift Setup code on your Aura Frame’s packaging. It’s underneath the sleeve on side of the package. (Hint: It looks like a “QR code”).

  2. If you don’t already have the Aura app, download it now from the Apple App Store or Google Play Store and create an account.

  3. From “Add Frame”, choose “More Options” at the bottom of the screen. (If you already have an Aura Frame, you might need to choose “+ New Frame” first)

  4. Choose “Set Up A Gift”

  5. Allow the Aura App to access your camera

  6. Point your phone’s camera at the Gift Setup code on the Aura packaging.

  7. Follow in-app directions to add a cover photo and a gift message that the recipient will receive when they first connect the frame to WiFi.

That's it! You can continue to add photos, invite frame members to share their photos, adjust frame settings, and more - no need to be near the frame to do any of this.

Need help or have a specific question not answered here? Email help@auraframes.com or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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